SPORTSBOOK
General
Betting Rules
- All bets accepted by The Operator are subject to these rules
- The Operator reserves the right to cancel any bet made on obviously "wrong" odds, switched odds or a bet made after an event has started;
- Bets are settled only after the contest is final;
- The winner of an event will be determined on the date of the event's conclusion; The Operator does not recognize protested or overturned decisions for betting purposes. The result of an event suspended after the start of competition will be decided according to the betting rules specified for that sport by The Operator;
- According to the laws of Curacao, no one under the age of 18 is permitted to make a bet;
- All rules, regulations and payoffs contained herein are subject to changes and revisions by The Operator without prior written notice Maximum bet amounts on all sporting events will be determined by The Operator and are subject to change without prior written notice. The Operator also reserves the right to adjust limits on individual accounts as well In the event funds are credited to a customer's account in error, Customer has to notify The Operator of the aforesaid error without delay.
- Players are solely responsible for their own account transactions. Please make sure to review and confirm your bets for any mistakes before sending them in. Once a transaction is complete, it cannot be changed. The Operator does not take responsibility for missing or duplicate bets made by the client and will not entertain discrepancy requests because a play is missing or duplicated.
- Disputes must be lodged within seven (7) days from the date the bet in question has been decided. No claims will be honored after this period. The client is solely responsible for their account transactions All account balances and transactions appear in the currency selected at the time the account was originally opened;
- Winnings will always be calculated using European Odds The Operator reserves the right to suspend a client account without prior notice and return all funds to the main wallet
- In the event of there being a discrepancy between the English language version of these rules and any other language version, the English language version will prevail
- Accumulators (Parlays, Multis): If certain outcomes are "mutually dependent" (example: place bet on Chelsea to win the English Premier League combined with a home win in the last deciding game) these bets will be voided; Any bets placed with a system bet will not count for the wagering requirement in Bonus Live Score Update is for guidance only.
- If not otherwise stated, dead heat rule applies for all cases where two or more betting options are considered to be winning options. The odds for the winning options will be divided by all pick variations won and then multiplied by the respective initial stake. Dead-heat rules: If 2 or more selections finish in the same position, the stake will be divided proportionally.
-
Example: The final positions in golf are the following:
- 1st position: Player A
2nd position: Player B
3rd position: Player C, Player D, Player E
6th Position: Player F
7th Position: Player G - Let's say you bet on Player E (e/w ¼ 1-2-3) - 3rd position is shared by 3 players – Player E shares 3rd position with 2 other players – so the payment will be 1/3 stake X e/w odds
- Let's say you bet on Player E (e/w ¼ 1-2-3-4) - Positions 3 and 4 are shared by 3 players. 3rd and 4th (not really 4th position since there are 3 players in 3rd position) positions are shared by 3 players – that means 2 positions pay, out of the 3 players who reached those positions: 2/3 stake X e/w odds
- All live bets are subject to an acceptance delay period before being accepted or rejected, time interval in which the bet has the status "Pending". If any significant event happened inside this acceptance delay, determining significant odds changes that reflect the actual state of play, the bet will be rejected and the stake returned to the customer at the end of acceptance period.
- 1st position: Player A
-
A message notifying the rejection or acceptance will be displayed in the betting slip; it's customer's responsibility to check whether a live bet was accepted or not in the Bet History section of the account;
- Example 1: In-running soccer game, a customer placed a bet on 1X2 market and a goal is scored while his bet is still in pending, waiting for approval. The system will automatically reject this bet at the end of bet's acceptance delay due to the new state of play, there are significant odds changes in 1X2 market;
- Example 2: In-running basketball game, a customer placed a bet on Over Under X Points market and a 3-pointer is scored while the bet is still in pending, waiting for approval. The system will automatically reject this bet at the end of bet's acceptance delay if those 3 points trigger significant changes in Over / Under odds;
-
A multiple bet which contains one or more live selections will be accepted if and only each live selection is accepted by the system after the acceptance delay. If there is one live selection which is not accepted, then the multiple bet will be automatically rejected.
- Example : Customer makes a multiple bet with Chelsea to win, ManUtd to win and Liverpool to win, all 3 matches are in-play. Chelsea to win selection is not accepted after the acceptance delay because of a goal being scored while the multiple bet was in pending, so the system will automatically voided all 3 selections, and return the stake to the customer.
- If a match venue is changed (other than to the away team's ground), then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be voided. We will endeavor to identify on our website all matches played at a neutral venue. For such matches (whether indicated on our site or not), bets will stand regardless of which team is listed as the home team. In the event of a match being played on a neutral ground, the team displayed first will be considered as the home team.
- All abandoned matches which do not resume within 24 hours (local time is taken into consideration) are void. An exception is made for Tennis (should be finished at the tournament), and Olympic Games (should be finished at the tournament).
- All postponed (not started) matches will be void if these won’t start within 48 hours. An exception is made for Soccer (multiple 48 hours according to the rules), Tennis (should be played within the tournament), Olympic Games (should be played within the tournament), Baseball (should start exactly at kick-off).
- Bets on players not taking part in the match will be void upon user request. For First Goalscorer, bets on players coming on as substitutes after the first goal has already been scored will also be declared void upon user request.
MonkeyTilt is owned and operated by UmiiUmii B.V., registration number: 154512, registered address: Fransche Bloemweg 4, Curacao.Contact us at support@monkeytilt.com Payment agent company is Green Cage Ltd with address Βουκουρεστίου, 25,Neptune House, Floor 1, Flat/Office 11, Ζακάκι 3045, Λεμεσός, Κύπρος, Cyprus and Registration number: HE412827