Collectibles Terms and Conditions
Последнее обновление Май 11, 2026
Introduction
These Terms and Conditions (these "Terms") form a legally binding agreement between MT Sports LLC, a Nevada limited liability company ("Company," "we," "us," or "our"), and each person or entity that accesses or uses the Platform (defined below) ("you" or "your").
Please read these Terms carefully. By accessing or using the Platform, creating an account, clicking to accept these Terms, making a purchase, listing an item, participating in any drop, opening any mystery or randomized product, using any vaulting or redemption service, or otherwise interacting with any aspect of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you do not agree, you must not access or use the Platform.
These Terms include important provisions regarding dispute resolution, binding arbitration, class action waiver, limitations of liability, disclaimers, eligibility restrictions, and your obligations when buying, selling, storing, redeeming, or interacting with collectables on or through the Platform.
1. Definitions
For purposes of these Terms:
"Account" means any account created to access or use the Platform.
"Applicable Law" means all laws, regulations, rules, guidance, codes, orders, judgments, and regulatory requirements applicable to a party, the Platform, or any transaction.
"Collectable" means any physical or digital item offered, sold, stored, traded, redeemed, or otherwise made available through the Platform, including trading cards, memorabilia, comics, sealed products, mystery products, graded items, authenticated items, and any associated packaging, accessories, certificates, or related entitlements.
"Content" means all text, graphics, photos, video, audio, software, data, trademarks, logos, listings, descriptions, reviews, comments, and other materials made available on or through the Platform.
"Marketplace Transaction" means any transaction between users or between a user and a third-party seller facilitated through the Platform.
"Order" means any order, request, reservation, listing, bid, purchase, sale, redemption, vault release, or other transaction submitted through the Platform.
"Platform" means our website, mobile apps, software, interfaces, APIs, communications, customer support channels, social pages, promotions, services, and all related functionality.
"Randomized Product" means any product, pack, box, drop, reveal, opening, or similar experience where the exact Collectable received is not known to the customer in advance, provided that the customer is purchasing a product and not entering a game of chance for a prize.
"Seller" means any third party or user offering Collectables through the Platform.
"Stored Asset" means any Collectable held by us or our service providers for authentication, grading, safekeeping, vaulting, storage, consignment, or fulfillment.
"User Content" means any Content submitted, uploaded, posted, transmitted, or otherwise made available by you.
2. Eligibility
You may use the Platform only if:
- you are at least eighteen (18) years old, or the age of majority in your jurisdiction if higher;
- you have capacity to enter into a binding agreement;
- you are not barred from using the Platform under Applicable Law;
- you are not located in, ordinarily resident in, or using the Platform from any jurisdiction where the Platform or any feature of it would be unlawful; and
- you are not using the Platform on behalf of any person or entity subject to sanctions, export restrictions, blocked-party restrictions, or other legal prohibitions.
If you use the Platform on behalf of an entity, you represent and warrant that you are authorized to bind that entity to these Terms.
3. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we may provide notice by posting the updated Terms on the Platform, updating the effective date, emailing you, or using other reasonable means. Unless we state otherwise, changes become effective when posted.
Your continued use of the Platform after the effective date of updated Terms constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Platform.
4. Account Registration and Security
You may be required to create an Account to access some or all features of the Platform. You agree to provide accurate, complete, and current information and to keep that information updated.
You are responsible for:
- safeguarding your login credentials and devices;
- all activity under your Account;
- maintaining accurate contact, shipping, billing, and payout information; and
- promptly notifying us of any unauthorized access, suspected fraud, or security incident involving your Account.
We may refuse registration, require identity verification, suspend or disable an Account, reclaim usernames, or impose account-level restrictions where reasonably necessary for legal compliance, fraud prevention, security, operational integrity, or protection of the Platform or its users.
5. Platform Role
The Platform may include one or more of the following roles, depending on the transaction:
- principal seller of Company inventory;
- disclosed or undisclosed marketplace operator or facilitator;
- payment facilitator or payment collection agent for Sellers;
- consignment agent, warehouse provider, or fulfillment coordinator;
- authentication, grading, vaulting, storage, or logistics facilitator; and/or
- service provider supporting listings, settlement, redemption, resale, or customer support.
Except to the extent expressly stated for a specific transaction, we do not guarantee that any Seller, buyer, or other user will complete a transaction, that any listing is accurate, that any Collectable will meet expectations, or that any item is free from defects, disputes, competing claims, or changes in market value.
Where a transaction is a Marketplace Transaction and we are not the seller of record, you acknowledge that the sale is between buyer and Seller, not between buyer and us, even if we facilitate listing, payments, authentication, storage, or shipping.
6. Nature of Collectables; Assumption of Market Risk
Collectables are speculative, subjective, and often volatile assets. Prices can move materially and unexpectedly. Population reports, grading trends, athlete performance, franchise developments, print runs, cultural relevance, scarcity perceptions, market liquidity, social media activity, and collector sentiment can all affect value.
You acknowledge and agree that:
- Collectables are purchased for ownership, collecting, fandom, or personal enjoyment, and not with any guarantee of appreciation, liquidity, future resale opportunity, or investment return;
- we do not provide investment, financial, tax, legal, or appraisal advice;
- historical pricing, marketplace comps, estimated values, floor prices, buyback quotes, ratings, rarity indications, and similar information are informational only and may be inaccurate, incomplete, delayed, or unavailable;
- market value can be lower than purchase price and may decline to zero; and
- you bear all market and economic risk associated with any Collectable or transaction.
7. Listings, Product Information, and Errors
We try to present accurate information, but listings, descriptions, images, grading details, metadata, pack checklists, estimated odds, values, artist names, set information, card populations, autographs, provenance, release timing, and availability may contain errors or omissions.
Images may be illustrative only. Packaging, condition, centering, edges, surfaces, corners, print lines, seals, labels, slabs, serial numbers, inserts, accessories, and contents may vary.
We reserve the right to correct any error, inaccuracy, or omission, and to change or update information, cancel affected Orders, or revoke promotions, whether before or after an Order is placed, subject to Applicable Law.
If we cancel an Order after payment has been taken, our sole obligation will be to refund the amount actually paid for that Order, except where Applicable Law requires otherwise.
8. Randomized Products; Mystery, Blind, and Pack Mechanics
We may offer Randomized Products. By purchasing a Randomized Product, you acknowledge and agree that:
- you are purchasing a product experience involving uncertain contents, not entering a sweepstakes, contest, or lottery, unless expressly stated otherwise in separate official rules;
- the exact Collectable to be received may not be known in advance, but the applicable product page or drop terms may disclose relevant categories, ranges, checklists, probabilities, odds, bands, exclusions, values, conditions, or other product information;
- any stated odds, checklists, hit rates, chase rates, pull ranges, expected value information, or illustrative examples are based on the applicable configuration at the time of publication and may be updated or corrected if materially inaccurate;
- all reveals, openings, or random allocations conducted by or through the Platform are final once the reveal or opening has been completed, except where Required by Law or where we determine a material technical malfunction occurred;
- we may void, unwind, re-run, delay, or cancel a reveal, opening, or drop if we reasonably suspect a bug, exploit, manipulation, payment issue, fraud event, botting, or operational error.
9. Orders, Payment, and Taxes
By submitting an Order, you make a binding offer to complete the transaction. We may accept, reject, limit, or cancel any Order in our discretion to the extent permitted by Applicable Law, including for pricing errors, suspicious activity, inventory issues, legal restrictions, fraud concerns, sanctions screening, technical issues, seller default, or operational constraints.
You authorize us and our payment processors to charge your selected payment method for all amounts due, including product price, shipping, taxes, duties, insurance, service fees, storage fees, seller fees, authentication fees, redemption fees, marketplace fees, processing fees, convenience fees, chargeback-related costs, and any other disclosed amounts.
You are responsible for all sales, use, VAT, GST, customs, import duties, brokerage fees, withholding taxes, and similar governmental charges arising from your use of the Platform or any transaction, except taxes based on our net income.
If taxes are not collected at checkout, you remain solely responsible for self-assessing and remitting them where required.
10. Promotional Credits, Rewards, and Referrals
We may offer credits, rewards, points, coupons, referral benefits, rebates, referral commissions, or promotional balances (collectively, "Promotional Benefits"). Unless expressly stated otherwise in applicable program terms:
Promotional Benefits have no cash value, are personal, non-transferable, revocable, and may expire.
Promotional Benefits are not property, are not bank deposits, do not earn interest, and do not create any fiduciary or custodial relationship.
We may designate certain Promotional Benefits as Rip Credits. Rip Credits may be earned only through qualifying activity or promotional grants that we make available. Unless we expressly permit otherwise in writing, Rip Credits may not be purchased, sold, transferred, assigned, pledged, exchanged for cash, or withdrawn.
Unless expressly stated otherwise in applicable program terms or on the Platform, Rip Credits expire forty-five (45) days after your most recent qualifying activity. We may specify additional eligibility, lock, unlock, expiration, redemption, or forfeiture conditions in applicable program terms or on the Platform.
Rip Credits may be redeemed only for packs, shipping, marketplace purchases, or other products or services that we expressly make available on the Platform. Rip Credits may not be used for taxes, duties, or other excluded charges unless we expressly permit otherwise.
We may withhold, reverse, cancel, expire, or claw back Promotional Benefits, including Rip Credits, where we reasonably determine that fraud, chargeback activity, self-referrals, duplicate accounts, technical error, sanctions or AML concerns, promotional abuse, bug-induced over-crediting, manipulation, or violation of these Terms or applicable program terms has occurred.
If we offer referral commissions or similar payouts, those amounts are our contractual payment obligations only. They are not customer funds, stored value, deposits, or bank balances, and may be designated as pending, available, paid, reserved, or held. We may impose payout schedules, reserves, hold periods, identity verification requirements, tax documentation requirements, clawbacks, reversals, setoff rights, and negative balance enforcement in applicable program terms.
Promotional Benefits may be subject to additional program terms, eligibility rules, disclosures, and feature-specific restrictions that we publish on the Platform or otherwise make available.
11. Pricing and Buyback Quotes
Prices, bids, reserve levels, market prices, valuations, and buyback quotes may change at any time.
Any buyback, instant offer, or resale quote:
is optional unless expressly stated as guaranteed in writing;
may be subject to quantity caps, condition requirements, identity checks, timing limits, fraud screening, operational availability, product-specific rules, and source-of-funds or source-of-acquisition review;
- may specify the form of consideration payable by us, including cash, store credit, Rip Credits, or other Promotional Benefits, depending on the applicable product flow or rules published on the Platform;
- may differ depending on whether the underlying Collectable was acquired through cash, Rip Credits, mixed consideration, promotions, marketplace activity, or other product flows, and some items may be ineligible for cash buyback or subject to different buyback mechanics;
may be revised or withdrawn before your acceptance; and
does not guarantee future liquidity, future pricing, or any minimum resale opportunity.
12. Authentication, Grading, and Condition Disclosures
We may, directly or through third parties, provide or facilitate authentication, condition review, grading, inspection, encapsulation, imaging, or related services.
You acknowledge and agree that:
- grading and authenticity assessments are opinion-based and inherently subjective;
- two experts may reasonably disagree about grade, condition, centering, authenticity, restoration, trimming, cleaning, recoloring, defects, or alterations;
- grades and authenticity determinations may change over time or differ across graders, resubmissions, or holders;
- tampering, microscopic defects, hidden defects, or sophisticated counterfeits may not always be detected;
- references to a grading company or authenticator do not constitute our own representation or warranty; and
- unless expressly stated otherwise, Collectables are sold in the condition actually delivered, subject to any specific return rights expressly granted by us.
For raw, ungraded, or opened Collectables, condition may vary materially and may include edge wear, corner wear, print defects, centering issues, surface scratches, dents, factory defects, seal variance, staining, fading, and other imperfections, whether visible in images or not.
13. [Reserved]
14. Marketplace Transactions
For Marketplace Transactions, the following additional rules apply:
- the Seller, not we, is responsible for the underlying item unless we are expressly identified as seller of record;
- we may collect payment from the buyer as the Seller's limited payment collection agent;
- the Seller appoints us as its limited agent solely for payment collection, refunds, chargeback handling, facilitation, settlement, tax handling, and related marketplace administration;
- payment by the buyer to us satisfies the buyer's payment obligation to the Seller for the amount received by us;
- the Seller remains responsible for the legality, safety, authenticity, description, fulfillment, and title of the Collectable, subject to any services we agree to perform;
- we may delay, reserve, withhold, reverse, or adjust seller payouts pending delivery confirmation, the expiry of any applicable return or dispute window, identity verification, fraud review, sanctions review, chargeback review, tax review, or other compliance or risk checks;
- where a buyer uses Rip Credits or other Promotional Benefits in connection with a Marketplace Transaction, we may absorb all or part of that value as our own promotional expense and may settle the Seller separately in cash, store credit, or other consideration determined by us under the applicable marketplace rules;
- we may collect, remit, or facilitate the collection or remittance of sales tax, marketplace facilitator tax, VAT, GST, or similar transaction taxes where required or where we determine it is operationally appropriate to do so; and
- we may publish separate marketplace, consignment, seller, trading, dispute, shipping, settlement, or payout terms that supplement these Terms. In the event of a conflict, those supplemental terms control for the relevant marketplace functionality.
15. Vaulting, Storage, and Custody of Collectables
We may allow Collectables to be stored with us or with third-party custodians, warehouses, depositories, grading partners, or logistics providers.
By electing vaulting, storage, or related services, you acknowledge and agree that:
- storage may be pooled, segregated, identified, or managed using internal recordkeeping systems, depending on the service model;
- you may receive only contractual rights to delivery, redemption, transfer, or sale according to our records and procedures;
- access to, withdrawal of, or transfer of Stored Assets may be subject to verification, fees, timing constraints, legal holds, sanctions checks, fraud screening, inventory controls, insurance procedures, and operational delays;
- we and our service providers may repackage, relabel, image, inspect, scan, barcode, catalog, move, or otherwise handle Stored Assets in the ordinary course;
- we may require minimum holding periods or cooling-off periods for fraud prevention, settlement, payment clearing, or operational integrity;
- storage may be suspended, delayed, or unavailable due to third-party failures, force majeure, security incidents, disputes, legal restrictions, or inventory audits.
Unless expressly stated otherwise in writing, title to a Collectable remains with the person shown in our records as the owner of that Collectable, subject to any lien, offset, right of retention, or other rights granted under these Terms.
16. Risk of Loss; Shipping; Delivery; Redemption
Risk of loss and title transfer as follows, unless otherwise stated in a specific product flow:
- for Company direct sales shipped to you, title and risk of loss pass upon our delivery to the carrier;
- for Marketplace Transactions shipped by a Seller, title and risk of loss pass according to the applicable marketplace flow and shipping terms, but in any event no later than delivery to the carrier unless Applicable Law requires otherwise;
- for Stored Assets, risk of loss is governed by the storage program terms and any insurance limitations disclosed for that program;
- for redeemed, withdrawn, or released items, risk of loss passes when the item is handed to the carrier or made available for collection, unless Applicable Law requires a different rule.
Delivery dates are estimates only unless expressly guaranteed. We do not guarantee uninterrupted shipping services, customs clearance timelines, warehouse processing times, or carrier performance.
You are responsible for providing accurate delivery details and for complying with all import, export, customs, sanctions, and local legal requirements applicable to your shipment or redemption.
17. Delays, Non-Delivery, and Fulfillment Constraints
We may experience shipment, redemption, grading, storage, authentication, customs, or fulfillment delays. We may also experience delays caused by inventory mismatches, force majeure, fraud checks, payment holds, security incidents, courier issues, weather, labor disruptions, or government action.
Where Applicable Law requires a shipment notice, delayed-shipment consent, substitute option, or refund, we will comply with those requirements. Otherwise, delays do not entitle you to cancel or recover damages unless we expressly agree in writing.
18. Returns, Refunds, and Cancellations
Except as expressly set out in this Section 18, all sales are final.
Orders may not be cancelled once submitted, except where cancellation is required by Applicable Law or expressly approved by us in writing.
The following are non-cancellable, non-returnable, and non-refundable once submitted, completed, opened, revealed, redeemed, or otherwise processed:
- opened packs or boxes;
- revealed or randomized products;
- redeemed items;
- personalized or made-to-order items;
- marketplace purchases;
- auction or bid purchases; and
- any item identified as final sale or non-returnable at the time of purchase.
Subject to this Section 18, physical sealed packs purchased directly from us and shipped to you may be returned only if:
- the return is requested within fourteen (14) calendar days after confirmed delivery;
- the packs are unopened, unused, and in original sealed condition;
- all original packaging, inserts, labels, shrink wrap, and accompanying materials are included and intact;
- the packs have not been tampered with, damaged, altered, resealed, or materially handled beyond what is reasonably necessary to inspect the exterior of the shipment; and
- you obtain return authorization from us before sending the item back.
We reserve the right to reject any return that does not strictly comply with these requirements.
To request a return, you must contact customer support within the fourteen (14) day period described above and provide your order number, the items you wish to return, and any information we reasonably request.
If the return is approved, we may issue you a return authorization and return instructions. No return will be accepted without prior return authorization.
Authorized returns must be shipped to:
MT Sports LLC
9101 Alta Drive Unit 15
Las Vegas, NV, USA 89145
Unless the return is due to our material error, material misdescription, or an item that arrived damaged before risk of loss passed to you, you are responsible for all return shipping costs, insurance, duties, taxes, and other return-related charges.
You bear the risk of loss for returned items until they are actually received and accepted by us at the return address. We recommend tracked and insured shipping.
All returned items are subject to inspection and verification upon receipt. If we determine, in our reasonable discretion, that the return satisfies this Section 18, we will issue either:
- a refund to the original payment method for the purchase price actually paid for the returned item; or
- store credit, if expressly agreed by us.
Original shipping charges, insurance charges, taxes, duties, and similar amounts are non-refundable unless required by Applicable Law or unless the return is due to our material error or a damaged or materially misdescribed item.
If a returned item does not satisfy this Section 18, we may reject the return and:
- deny any refund or credit;
- ship the item back to you at your cost; and/or
- hold the item for collection or further instructions for a reasonable period.
If you receive an item that is damaged, incorrect, or materially misdescribed, you must notify us promptly, and in any event within three (3) calendar days after delivery, with reasonable supporting evidence, including photographs, videos, packaging images, and any other information we reasonably request.
If we determine that the item was materially misdescribed by us, materially damaged before risk passed to you, or incorrectly fulfilled, then, as your exclusive remedy except where prohibited by law, we may elect to:
- replace the item;
- provide store credit;
- reverse the transaction; or
- refund the amount actually paid.
Any abusive return activity, false damage claims, tampering, resealing, item switching, or other suspected fraud may result in denial of the return, suspension or termination of your account, reversal of credits or benefits, and any other action permitted under these Terms.
Nothing in this Section 18 limits any non-waivable statutory rights you may have under Applicable Law.
19. Chargebacks and Payment Disputes
You agree not to initiate a chargeback, payment reversal, dispute, or similar claim except in good faith after first contacting customer support to attempt resolution.
If you initiate a chargeback or payment dispute, we may:
- suspend or restrict your Account;
- reverse credits, rewards, or promotional benefits;
- place holds on Stored Assets or payouts;
- recover fees, costs, losses, and chargeback amounts to the fullest extent permitted by law;
- offset amounts owed to you;
- provide transaction records, communications, identity data, shipment records, device data, and account evidence to the payment provider or card network.
Fraudulent or abusive chargebacks are a material breach of these Terms.
20. Prohibited Conduct
You must not, and must not attempt to:
- violate any law or regulation;
- use the Platform for unlawful, misleading, deceptive, exploitative, or abusive purposes;
- use bots, scripts, scrapers, automation, spoofing, or other unauthorized technology;
- bypass rate limits, geoblocks, verification controls, or security measures;
- manipulate drops, queues, reveals, odds, inventory, pricing, rankings, or marketplace activity;
- shill bid, wash trade, self-deal, collude, or artificially inflate market activity;
- upload malware or interfere with Platform operation;
- impersonate another person or misrepresent affiliation;
- harass, threaten, dox, defame, or infringe rights of others;
- submit counterfeit, stolen, resealed, altered, or infringing Collectables or Content;
- circumvent fees, take transactions off-platform to evade fees, or solicit other users to do so;
- use the Platform in a way that could create legal, regulatory, or reputational risk for us or our users.
21. Compliance, Screening, and Investigations
We may conduct screening, identity verification, sanctions checks, anti-fraud reviews, source-of-funds reviews, geolocation checks, device intelligence reviews, and transaction monitoring.
You agree to provide any information or documentation we reasonably request to verify identity, ownership, payment authorization, source of goods, source of funds, shipping details, tax status, resale status, or legal compliance.
We may delay, reject, freeze, cancel, report, or reverse any transaction, listing, redemption, payout, or transfer where we reasonably suspect fraud, criminal activity, sanctions exposure, counterfeit risk, payment risk, market manipulation, policy abuse, or legal non-compliance.
22. Communications; Electronic Records and Signatures
You consent to receive electronic communications from us, including operational emails, receipts, notices, policy updates, fraud alerts, customer service messages, and disclosures.
By using the Platform, you consent to transact electronically, and you agree that your electronic submissions, consents, clicks, and confirmations constitute your signature and acceptance of records and agreements in electronic form.
You are responsible for maintaining a valid and up-to-date email address and other contact information.
Marketing messages are subject to your consent choices and applicable marketing laws.
23A. Intellectual Property
The Platform and all Content other than User Content are owned by us or our licensors and are protected by intellectual property and other laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for its intended purpose.
You must not copy, modify, distribute, publicly display, reverse engineer, decompile, create derivative works from, or exploit the Platform or any Content except as expressly permitted by us in writing or by Applicable Law.
All trademarks, service marks, logos, trade dress, and brand features are owned by their respective owners. References to third-party brands, leagues, teams, publishers, grading companies, artists, or franchises do not imply affiliation, endorsement, or sponsorship unless expressly stated.
23B. Third-Party Intellectual Property; Rights Holder Complaints; DMCA
We may display third-party product names, card names, game names, character names, logos, artwork, trade dress, and other intellectual property solely to identify genuine products offered, sold, or resold through the Platform. All such intellectual property remains the property of its respective owners. References to third-party intellectual property do not imply any affiliation, endorsement, sponsorship, or approval by the relevant rights holder unless expressly stated by us in writing.
You must not upload, post, list, transmit, or otherwise make available any content, images, materials, or Collectables that infringe, misappropriate, dilute, counterfeit, or otherwise violate any intellectual property or proprietary rights of any person. Without limiting the foregoing, you must not list counterfeit goods or use unauthorized third-party images, artwork, logos, or other protected materials in connection with any listing or content.
We may remove or disable access to any listing, content, or material, suspend or terminate accounts, freeze payouts, withhold proceeds, or take any other action we reasonably deem appropriate if we suspect infringement, counterfeiting, unauthorized use of intellectual property, or related misconduct.
If you believe any content or listing on the Platform infringes your copyright, you may send a notice under the Digital Millennium Copyright Act to:
MT Sports LLC
Email: [email protected]
Attn: DMCA Agent
Your notice must include sufficient detail for us to identify the allegedly infringing material and assess the complaint. We may request additional information, remove or disable access to the challenged material, notify the affected user, and take any other action we reasonably deem appropriate.
We reserve the right to terminate, in appropriate circumstances, users or account holders who repeatedly infringe or are reasonably suspected of repeatedly infringing the intellectual property rights of others.
24. User Content License
You grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, host, store, reproduce, modify for formatting purposes, adapt, display, publish, distribute, and otherwise exploit your User Content in connection with operating, improving, marketing, and protecting the Platform.
You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe or violate any third-party rights or Applicable Law.
We may remove, refuse, or moderate User Content in our discretion.
25. Feedback
If you provide suggestions, ideas, feature requests, comments, or other feedback, you grant us an unrestricted, perpetual, irrevocable, worldwide, royalty-free right to use that feedback for any purpose without compensation or attribution.
26. Third-Party Services
The Platform may integrate with or link to third-party services, including payment processors, carriers, grading companies, wallet providers, storage vendors, marketplaces, analytics providers, customer support tools, social media platforms, and authentication partners.
We are not responsible for third-party services, their content, availability, security, acts, omissions, or terms. Your use of third-party services may be subject to separate terms and privacy policies.
27. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM, ALL COLLECTABLES, ALL CONTENT, ALL LISTINGS, ALL STORAGE SERVICES, AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
WITHOUT LIMITING THE FOREGOING, WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, ACCURACY, CONDITION, AUTHENTICITY, GRADE, RARITY, VALUE, INVESTMENT PERFORMANCE, MARKETABILITY, COMPATIBILITY, SECURITY, AND AVAILABILITY.
WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HACKS, BUGS, DELAYS, OR DATA LOSS, OR THAT ANY ITEM, REVEAL, DROP, LISTING, MARKETPLACE TRANSACTION, OR STORED ASSET WILL MEET YOUR EXPECTATIONS.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
28. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OPPORTUNITY, DATA, USE, MARKET VALUE, OR EXPECTED SAVINGS;
- WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THIRD-PARTY SELLERS, THIRD-PARTY BUYERS, GRADING COMPANIES, AUTHENTICATORS, CARRIERS, PAYMENT PROVIDERS, STORAGE PROVIDERS, OR OTHER THIRD PARTIES;
- OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
29. Indemnity
You will defend, indemnify, and hold harmless the Company and its affiliates, and their respective officers, directors, employees, contractors, agents, service providers, licensors, successors, and assigns, from and against any claims, demands, actions, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
- your use of the Platform;
- your Orders, listings, Stored Assets, or Marketplace Transactions;
- your User Content;
- your breach of these Terms;
- your violation of Applicable Law or third-party rights;
- any allegation that any Collectable, listing, or materials you provide are counterfeit, stolen, infringing, unlawful, misdescribed, or otherwise defective.
We may assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate fully.
30. Suspension and Termination
We may suspend, restrict, or terminate your access to all or any part of the Platform at any time, with or without notice, if we believe:
- you breached these Terms;
- you pose fraud, legal, regulatory, credit, security, reputational, or operational risk;
- your Account is inactive for an extended period;
- we are required to do so by law or by a service provider; or
- continued provision of the Platform is no longer commercially or operationally viable.
Termination does not affect rights and obligations accrued before termination, including payment obligations, indemnities, dispute provisions, limitation provisions, and rights relating to Stored Assets or unresolved transactions.
31. Unclaimed Property; Abandoned Accounts; Storage Liens
If you fail to pay storage fees, fail to respond to notices, fail to redeem or claim Stored Assets, or abandon your Account or Collectables, we may, to the extent permitted by Applicable Law and after any required notice period:
- charge storage or administrative fees;
- suspend access or withdrawals;
- exercise a contractual lien, right of retention, or right of sale against Stored Assets to satisfy unpaid amounts;
- transfer unclaimed property as required by law; and/or
- dispose of low-value or unsafe items where legally permitted.
You agree that we may offset any unpaid amounts against amounts otherwise payable to you.
32. Force Majeure
We are not liable for any delay, interruption, failure, loss, or damage caused by events beyond our reasonable control, including acts of God, natural disasters, fire, flood, war, terrorism, civil unrest, labor disputes, embargoes, pandemics, governmental actions, cyberattacks, carrier disruptions, utility failures, vendor failures, internet outages, payment network issues, or shortages of materials or inventory.
33. Governing Law
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or any transaction will be governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, except to the extent superseded by applicable federal law or non-waivable consumer law.
34. Dispute Resolution; Arbitration; Class Action Waiver
Please read this Section carefully.
34.1 Informal Resolution
Before filing any claim, you and we agree to try to resolve the dispute informally. You must first send a written notice of dispute to [email protected] describing the nature of the claim, the facts, the requested relief, and supporting information. The parties will attempt good-faith resolution for at least thirty (30) days.
34.2 Binding Arbitration
Except for the excluded claims below, any dispute arising out of or relating to these Terms, the Platform, or any transaction shall be finally resolved by binding individual arbitration administered by the American Arbitration Association under its applicable consumer or commercial arbitration rules, as applicable.
The arbitration will be conducted in English. The seat and venue of arbitration shall be Wilmington, Delaware, unless the applicable rules or mandatory consumer law require otherwise or the parties agree to remote proceedings.
The arbitrator will have exclusive authority to resolve all disputes relating to interpretation, applicability, enforceability, or formation of this arbitration agreement, except any dispute about the class action waiver, which shall be decided by a court of competent jurisdiction.
34.3 Excluded Claims
Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive or equitable relief in court for misuse of intellectual property, confidentiality breaches, fraud, platform abuse, counterfeit goods, or unauthorized access.
34.4 Class Action Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR OTHER REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
34.5 Jury Trial Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PERMITTED COURT PROCEEDING.
34.6 Opt-Out
If you are a new user, you may opt out of this arbitration agreement by sending written notice to [email protected] within thirty (30) days after first accepting these Terms. Your notice must include your full name, account email, physical address, and a clear statement that you wish to opt out of arbitration.
35. Miscellaneous
These Terms, together with any policies, supplemental terms, official rules, order-specific terms, and the Privacy Policy expressly incorporated by reference, constitute the entire agreement between you and us regarding the Platform.
If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
Our failure to enforce any provision is not a waiver.
You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, sale, financing, reorganization, or asset transfer.
Section headings are for convenience only.


